The MIRUS Controller

Service for MIRUS

MIRUS Controller Service Portfolio

Repair the MIRUS Controller

Repair

Maintenance for the MIRUS Controller

Maintenance

Maintenance for the MIRUS Controller

Safety Check (STK)

MIRUS Service in 5 steps

Enquire for MIRUS Serivce:

  1. We receive your service call, e.g. by email
  2. We transfer a special Return KIT for proper retreive of you MIRUS Controller, if necessary.
  3. We transfer a cost estimation after first inspection of your device. Only valid, if not a liability case.
  4. If you wish to have the service performed, we need your confirmation upon the cost estimation.
  5. You receive your device and an invoice plus report for your device documentation system.
Ship to TIM 4 Service.

Ship to:

Service c/o

Technologie Institut Medizin GmbH (TIM)

Erfurter Straße 9 | 56626 Andernach

Germany

Ship to TIM 4 Service.

Alternative Service options

Of course, the safety checks according to the manufacturer's specifications can also be carried out by any qualified technician (m / w) who has the necessary experience and technical expertise.

Alternativen zum MIRUS Service

TIM Service Pricelist

Pricelist for Safety checks (STK), Maintenance and required material:

Item

Pricing

Safety check, 12 months
Including work and parts for a Safety check according to the manufacturers requirements. Flat price.
Covers no repair!

€ 249,90 (net)
€ 297,38 (incl. VAT)
excl. shipment
Safety check, 24 months
Including work and parts for a Safety check according to the manufacturers requirements. Flat price.
Covers no repair!

€ 299,90 (net)
€ 356,88 (incl. VAT)
excl. shipment
Safety check, 5 years
Including work and parts for a Safety check according to the manufacturers requirements. Flat price..
Covers no repair!

€ 2.250,00 (net)
€ 2.677,50 (incl. VAT)
excl. shipment
Repair
Fare for
excl. parts. You will receive a quotation.

€ 125,-/h (net)
€ 148,75/h (incl. VAT)
RMA Kit
In case of loss of original shipping box
€ 49,- (net)
€ 58,31 (incl. VAT)
excl. shipment

* Shipping costs relate to destination country.

TIM Service Bedingungen

TIM provides its services exclusively on the basis of the TIM service conditions. These can be reviewed below.

  • General service terms TIM GmbH. As of Juli 2012

    Technologie Institut Medizin GmbH (TIM), hereinafter called the Contractor

    § 1 General

    Contractor shall provide its services exclusively on the basis of the following terms and conditions. Deviating terms and conditions will not be accepted. These terms and conditions shall apply only in relation to entrepreneurs.

    § 2 Storage of personal data

    Contractor shall be entitled to store the personal data of the customer, for the proper processing of the order required.

    § 3 Formation of Contract

    1. By enquiry the customer may order a RMA kit. In case of an order, this kit will be charged. The kit contains all the components necessary to send the object to service contractors. The prices are available on the service side.
    2. Contractor will provide clients a quote for service after service object has arrived. A guarantee for the liability of the cost estimate is not accepted. Exceeding the cost estimate up to 20% will be accepted by the client.When exceeding this limit contractor will inform the client thereof. Client may in this case withdraw from the contract. Contractor will return the service object unpaid to the client.
    3. The service contract is concluded when customer submits a written consent on release of the estimate to the contractor. The contractor adheres to the estimate four business days (excluding Saturday, Sunday) bound from transmission to the client. Then the contractor will return the service object with costs to the customer.

    § 4 Decrease and defects

    1. The service operations are accepted if customer does not within 10 days after service contradicts the service object of a decrease. Contractor will inform the customer upon delivery of the service object to such legal consequences.
    2. Client has the service object immediately after delivery to examine shortcomings in service for performance. Defects that are discovered during such examination or identified, the client must be notified within the above deadline. If the deficiencies are later seen, they must be notified within ten days of discovery of the defect. After the deadline, warranty claims expire.

    § 5 Calculation and Payment

    1. Contractor shall be entitled to request an advance of up to 50% of the service costs. Basis of pre-calculation is the estimate.
    2. Compared to the entitlements of the contractor, the client shall only offset claims that are undisputed or legally valid. The same applies to the right of retention.

    § 6 Warranty, Liability

    1. The Contractor's liability is limited to the intentional or grossly negligent breach of duty by the Contractor, its legal representatives or agents.
    2. The foregoing limitation of liability shall not apply in case of breach of cardinal obligations or in the event of injury to life, limb or health.
    3. In relation to entrepreneurs warranty claims expire within twelve months from the delivery of the service object of the client.
    4. Contractor shall provide a warranty in the first place by repair. If the repair fails twice, or is it only possible with disproportionate costs, the client has the right to reduce.

    § 7 Shipment

    1. Customer bears all transportation costs for inputs and returns including packaging, shipping and any insurance if it is not a warranty case.
    2. Customer bears the risk of transportation to delivery to the contractor and from the transfer to a carrier by the contractor.

    § 8 Performance, Jurisdiction and Choice of Law

    1. Performance is relative to the contractor's place of business.
    2. Jurisdiction is in relation to merchants, legal persons under public law or public special assets Koblenz. Contractor shall also be entitled to sue at the general jurisdiction of the client.
    3. The legal relationship between client and contractor is to German Law.

Contact the
MIRUS Team @ TIM